GET IN TOUCH

Contact the Transport Information Centre (TIC) on 0800 65 64 63
The City of Cape Town’s Transport Information Centre (TIC) is a 24-hour, seven-days-a-week call centre that provides residents and visitors with information on public transport in Cape Town. The service is currently available in English, Afrikaans and Xhosa.

Metrorail Customer Service Managers
Area North: Lesley Stevens 084 018 9159 / LStevens@metrorail.co.za
Area South:Luleka Ndzuzo 082 376 0252 / lndzuzo@metrorail.co.za
Area Central: Cyril Bauer, 083 351 2715 / cbauer@metrorail.co.za
Area iKapa: Benedicta Ngalwa, 083 736 2669 / bngalwa@metrorail.co.za


Emergency Numbers
Metrorail Protection Services: (021) 449 4336
Railway Police:
   Philippi - (021) 370 1000
   Cape Town - (021) 443 4325/7
   Bellville -  (021) 941 6800
   Retreat - (021) 710 5120/9

Metrorail Business Express Services
Tel: (021) 449 2927/2678/2276/6038 or 060 546 5111
Email: m.williams@prasa.com or mrune@metrorail.co.za

Metrorail Reserve Coaches and Edutrain Department
Tel: (021) 449 2366/3018/2180
Email: promotions@metrorail.co.za or pedson@metrorail.co.za

Keep in touch by following us on Social Media
Follow @ CapeTownTrains on Twitter and “like” us on Facebook. Search for Cape Metrorail


Metrorail Western Cape Regional Office
01 Adderley Street
Cape Town
South Africa
8001

Switchboard: (021) 449 6480