CAPE TOWN TRAINS

Welcome to the official blog of Metrorail Western Cape.
Your #1 source for regular train updates, information and news.

GET IN TOUCH

Contact the Transport Information Centre (TIC) on 0800 65 64 63
The City of Cape Town’s Transport Information Centre (TIC) is a 24-hour, seven-days-a-week call centre that provides residents and visitors with information on public transport in Cape Town. The service is currently available in English, Afrikaans and Xhosa.

Metrorail Customer Service Managers
Area North: Herschel Smith 060 714 0192 / HeSmith@metrorail.co.za
Area South: Herdia Wicomb 082 420 3352 / hwicomb@metrorail.co.za
Area Central: Funyanwa Gade 083 427 5240 / fgade@metrorail.co.za
Area Ikapa: Lesley Stevens 084 018 9759 / lstevens@metrorail.co.za
  
Emergency Numbers
Metrorail Protection Services: (021) 449 4336

Report cable theft
The public can assist the REU by reporting crime and vandalism, as this forms part of the intelligence that drives deployment and operations.Illicit and suspicious activity may be reported to any number listed below:
  • Metrorail Protection Services hot-line - 021 449 4336/5056
  • RRPU Cape Town (platform 1) - 021 443 4325
  • RRPU Bellville - 021 941 6800
  • RRPU Philippi/Stock Road - 021 370 1011
  • RRPU Retreat - 021 710 5129
  • RRPU Radio Control/OPS room - 021 449 4309/10
  • SAPS Crime Stop - 0860 10111
  • Crime line - SMS 32211
  • City of Cape Town Metals Theft Unit - 0800 222 2771
 
Rewards of up to R25 000 are payable for information leading to successful conviction.

Metrorail Business Express Services
Tel: (021) 449 2927/2678/2276/6038 or 060 546 5111
Email: m.williams@prasa.com or mrune@metrorail.co.za

Metrorail Reserve Coaches 
Tel: (021) 449 2366/3018/2180
Email: promotions@metrorail.co.za / RTourism@prasa.com​

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Metrorail Western Cape Regional Office
01 Adderley Street
Cape Town
South Africa
8001

Switchboard: (021) 449 6480